Privacy Policy
Effective date: [Insert date you publish]
OSHCAT ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit www.oshcat.com or use our services, how we use it, and the choices you have.
Who we are
OSHCAT is an Environmental, Health, and Safety (EHS) training and consulting firm based in Michigan, USA. You can reach us at michaelc@oshcat.com or 734.417.1863.
Information we collect
You provide directly when you:
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Book a service or training session (name, email, phone, billing address, payment information)
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Send a message through our contact form (name, email, message contents)
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Subscribe to updates or our blog
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Communicate with us by email or phone
Collected automatically when you visit our site:
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Standard log information (IP address, browser type, pages viewed, referring URL, timestamps)
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Cookies and similar tracking technologies, used by our website platform (Wix) and analytics services
Payment information. When you pay for a service, your card details are collected and processed directly by our payment processor (Wix Payments / Stripe). We do not store full card numbers on our systems.
How we use information
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To deliver the services you have booked, including scheduling, instructor coordination, and producing reports or training records
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To respond to inquiries
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To send confirmations, schedule changes, and service-related notices
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To improve our website and services
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To comply with legal, accounting, and tax obligations
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To send occasional updates about our services if you have opted in
How we share information
We do not sell personal information. We share it only with:
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Service providers who help us operate (website hosting via Wix, payment processing, email delivery, scheduling tools). These providers are contractually limited to using your data solely to provide their services to us.
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Legal or regulatory authorities if required by law, court order, or to protect our rights or the safety of others.
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A successor entity in the event of a business sale, merger, or restructure, subject to a continued obligation to honor this policy.
Cookies
Our site uses cookies for core functionality (keeping you logged in, remembering preferences) and for analytics (understanding which pages are most useful). You can disable cookies in your browser, though some site features may not work fully without them.
Your rights
Depending on where you live, you may have the right to:
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Request a copy of the personal information we hold about you
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Request that we correct or delete your information
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Opt out of marketing communications at any time
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For California residents: rights described under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of any "sale" of personal information (we do not sell personal information)
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For visitors from the EU/UK: rights described under GDPR/UK GDPR, including data portability and the right to lodge a complaint with a supervisory authority
To exercise any of these rights, email michaelc@oshcat.com. We will respond within 30 days.
Data retention
We keep personal information only as long as needed to deliver services, maintain training and audit records as required by law, and meet tax and accounting obligations. Booking and training records are typically retained for seven years.
Children's privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The effective date at the top will reflect the most recent change. Material changes will be flagged on the home page or by email if appropriate.
Contact
Questions about this policy or your information: OSHCAT michaelc@oshcat.com 734.417.1863
Terms & Conditions
Effective date: [Insert date you publish]
These Terms & Conditions ("Terms") govern your access to and use of www.oshcat.com (the "Site") and any services provided by OSHCAT ("we," "us," or "our"). By using the Site, booking a service, or engaging us under a separate agreement, you agree to these Terms.
1. Services
OSHCAT provides Environmental, Health, and Safety (EHS) services, including but not limited to:
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Safety training (OSHA, NFPA, and industry-specific instruction)
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On-site services such as eyewash station inspection and safety audits
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EHS consulting, industrial hygiene assessment, safety management system design, risk mitigation, process safety, and contractor management
Specific deliverables, scope, schedule, and fees for consulting engagements beyond standard bookings are governed by a separate written agreement between OSHCAT and the client.
2. Booking and payment
Online bookings are payable at the time of booking via the payment methods supported on our Site. Confirmed bookings are subject to our Refund Policy, available at /refund-policy.
For training programs, audits, or consulting engagements arranged outside the standard booking flow, payment terms are set by the applicable proposal or contract.
3. Your responsibilities
You agree to:
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Provide accurate and complete information when booking or contacting us
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Provide a safe working environment for any on-site visit, including any required PPE, site orientation, and access permissions
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Disclose known hazards relevant to the work being performed
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Use any training materials, reports, or recommendations only for the lawful purposes for which they were provided
4. Professional services disclaimer — please read carefully
OSHCAT provides advisory services. Our training, audits, assessments, recommendations, and reports are intended to support — not replace — your organization's own safety program, your responsibility to comply with applicable laws and regulations, and the judgment of your safety, operations, and legal teams.
You retain full responsibility for:
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Workplace safety, hazard control, and incident prevention
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Compliance with all federal, state, and local regulations (including but not limited to OSHA, EPA, DOT, NFPA, and FDA requirements)
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Implementing, maintaining, and verifying any controls or programs we recommend
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The conduct of your employees, contractors, and visitors
Our findings are point-in-time observations based on information available at the time of the engagement. Conditions, regulations, and best practices change. We make no representation that following our recommendations will prevent any specific incident, injury, illness, regulatory action, audit finding, or financial loss.
Nothing we provide constitutes legal, medical, engineering, or insurance advice.
5. Intellectual property
All materials we create — including training curricula, slides, handouts, audit reports, assessment templates, and similar deliverables — remain the intellectual property of OSHCAT unless a written agreement says otherwise. We grant you a limited, non-exclusive, non-transferable license to use these materials internally for the purpose for which they were delivered. You may not resell, redistribute, or repurpose them for use outside your organization without our written permission.
You retain ownership of your own information, data, and records that you provide to us.
6. Limitation of liability
To the maximum extent permitted by law:
OSHCAT's total liability arising out of or related to any service, deliverable, or use of this Site, regardless of the form of action, is limited to the amount you paid OSHCAT for the specific service giving rise to the claim during the twelve months preceding the claim.
OSHCAT is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, business interruption, regulatory fines or penalties, or third-party claims, even if we have been advised of the possibility of such damages.
These limitations apply whether the claim is based on contract, tort (including negligence), strict liability, statute, or any other legal theory.
7. Indemnification
You agree to indemnify and hold OSHCAT, its principals, employees, and contractors harmless from claims arising out of: (a) your misuse of any service, training, or deliverable; (b) your failure to implement or maintain controls or programs as recommended; (c) your violation of any law or regulation; or (d) your breach of these Terms.
8. Site use
You may not use the Site to: violate any law; infringe anyone's intellectual property; transmit harmful code; attempt to gain unauthorized access; or scrape or harvest content for commercial use without permission.
9. Third-party links
The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites.
10. Changes to services or Terms
We may update these Terms or modify our services at any time. The effective date above reflects the most recent change. Continued use of the Site or services after a change constitutes acceptance of the updated Terms.
11. Governing law and jurisdiction
These Terms are governed by the laws of the State of Michigan, USA, without regard to its conflict-of-laws principles. Any dispute arising from or related to these Terms or our services will be resolved in the state or federal courts located in Michigan, and you consent to the personal jurisdiction of those courts.
12. Severability
If any part of these Terms is held unenforceable, the remaining provisions stay in effect.
13. Entire agreement
These Terms, together with our Privacy Policy, Refund Policy, and any signed engagement agreement, constitute the entire agreement between you and OSHCAT regarding the Site and our services.
Contact
OSHCAT michaelc@oshcat.com 734.417.1863
Refund Policy
Effective date: [Insert date you publish]
We want every client to feel good about working with us. This policy explains how cancellations and refunds work for our standard bookable services. Custom consulting engagements arranged under a separate proposal or contract are governed by the terms of that agreement.
Cancellation windows
On-site services (Eyewash Check, Safety Audit)
Notice givenRefund
48+ hours before scheduled time100% refund, or reschedule at no charge
24–48 hours before50% refund, or reschedule at no charge
Less than 24 hours, or no-showNo refund
Training programs (EHS Training, custom courses)
Notice givenRefund
7+ days before scheduled date100% refund, or reschedule at no charge
48 hours to 7 days before50% refund, or reschedule at no charge
Less than 48 hours, or no-showNo refund
Cancellations by OSHCAT
If we need to cancel or postpone a session for any reason — including weather, illness, or unforeseen circumstances — you will receive your choice of a full refund or a rescheduled date at no additional cost.
How to request a refund or reschedule
Email michaelc@oshcat.com or call 734.417.1863 with your booking reference and the reason for the cancellation.
Processing time
Refunds are issued to the original payment method. Most refunds clear within 5–10 business days, depending on your bank or card issuer.
Disputes
If you believe an error has been made, please contact us first. We work to resolve concerns quickly and fairly.
Custom consulting engagements
For multi-month or program-level engagements, payment terms, milestones, and termination rights are governed by the signed engagement agreement.
Contact
OSHCAT michaelc@oshcat.com 734.417.1863
Accessibility Statement
Effective date: [Insert date you publish]
OSHCAT is committed to making www.oshcat.com accessible to people of all abilities. We believe everyone should be able to access information about our training and consulting services with ease, regardless of how they use the web.
Our standard
We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the international standard published by the W3C.
Steps we have taken
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Used the Wix Accessibility Wizard to identify and address accessibility issues
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Set the language of the site
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Defined a clear heading structure on every page
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Added meaningful alternative text to images
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Selected color combinations intended to meet WCAG AA contrast requirements
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Reduced reliance on motion and animation
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Designed the site to function with keyboard navigation and to work with screen readers
Known limitations
Some content on the Site is provided through third-party tools (for example, embedded booking calendars, payment processors, blog widgets, and analytics scripts). The accessibility of those elements depends in part on the third party. We monitor these tools and replace or adjust them when significant accessibility issues are identified.
Reporting an issue
If you encounter an accessibility barrier on our Site — or if you need information from the Site provided in an alternative format — please tell us. We will respond as quickly as we can to provide the information another way and to fix the underlying issue.
Contact: OSHCAT — Accessibility Coordinator Email: michaelc@oshcat.com Phone: 734.417.1863
When you contact us, please include:
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The page where you encountered the issue (URL)
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A description of the issue
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The browser and assistive technology you were using, if relevant
We aim to respond within 5 business days.
Ongoing improvement
Accessibility is not a one-time project. We review and update the Site regularly, and we welcome feedback that helps us improve.
